Shipping details for paintings leaving the studio
How do you ship, will my painting arrive on time and in good order?
Shipping is within 1-2 business days, but sometimes things come up, and it could take up to 72 hours. Large paintings over 46″ may need more time, up to 1 week to package, so that a custom wooden crate can be built. Every painting is insured and includes tracking. We wrap your painting in glassine and then place it between securely fastened sheets of cardboard or foam-core and then corner protectors. Finally, it is bubble wrapped and placed into its sturdy shipping box and sent either FedEx, UPS, or USPS. You’ll get an email confirmation with the tracking information once your painting is on its way. For International packages we use DHL Express and Deutsche Post.
We’ve been shipping successfully for 16+ years and have a good track record, but, if a package were to arrive with obvious damage, please refuse it and then contact the studio.
Are there duties | customs fees?
For international sales, you are responsible for all duties and taxes that may be incurred. Being a licensed, taxed business it’s illegal for us to label this a “gift” on the customs forms.
Are there other shipping options?
Yes! We can take the painted canvas off the stretcher bars and roll your painting in a crush-proof mailing tube. You can then take it to your framer and get it re-stretched. This option can save you money on shipping. We can also ship with your corporate, or courier account. Simply get in touch with us, and we’ll work out the details.