Shipping details for paintings leaving the studio
How do you ship, will my painting arrive on time and in good order?
Generally we box and ship for the next business day or two, however things do come up, so please allow up to 72 business hours for your artwork to be shipped. Every painting is insured and includes tracking. We wrap your painting in glassine and then place it either ‘box in box’ or between securely fastened sheets of cardboard or foam-core and then corner protectors. Finally, it is bubble wrapped and placed into its sturdy shipping box and sent either FedEx, UPS, or USPS. You’ll get an email confirmation with the tracking information once your painting is on its way. For International packages we use DHL Express and Deutsche Post.
We’ve been shipping successfully over the past 15+ years and have a good track record, but, if a package were to arrive with obvious damage, just refuse it and then contact me.
Are there international duties and customs fees?
For international sales, you are responsible for all duties and taxes that may be incurred. Being a licensed, taxed business it’s illegal for us to label this a “gift” on the customs forms.
Are there other shipping options?
Of course! For my international friends, we can take the painted canvas off the stretcher bars and roll your painting in a crush-proof tube. You can then take it to your framer and get it re-stretched. This option can save you money on shipping. We can also use your courier account. Simply get in touch with me, and we’ll work it out.